📄 Terms and Conditions
Welcome to DecodenStudio.com. By accessing or using our website and services, you agree to be bound by these Terms and Conditions. Please read them carefully before placing any order.
1. 💼 General Overview
This website is operated by DecodenStudio. Throughout the site, the terms “we”, “us”, and “our” refer to DecodenStudio.
By visiting our site and/or purchasing from us, you agree to these terms, including any additional policies referenced herein.
2. 🛍 Products & Customization
- All artworks on DecodenStudio are handcrafted based on your specifications.
- You are responsible for verifying all design details (colors, text, images) before checkout.
- We reserve the right to refuse any request containing inappropriate content or violating copyright laws.
3. 💳 Pricing & Payment
- Prices are displayed in your local currency and may change without notice.
- Payments are processed securely via Stripe or PayPal. You agree to provide accurate billing information.
- Custom order requires 50% deposit before production begins.
4. ⏳ Order Processing & Cancellations
- Handmade items typically require 7-14 business days for production.
- Cancellations are only possible before production begins, with a 15% fee to cover design work.
- Rush orders may be available for additional fees.
5. 🚚 Shipping & Delivery
- We ship worldwide with care. Delivery times vary by location (2-4 weeks internationally).
- Fragile items require signature confirmation.
- Buyers are responsible for customs fees or import taxes.
- Insurance is recommended for high-value pieces.
6. 🔄 Return & Refund Policy
Please review our full Refund Policy for more details.
- All personalized products are final sale.
- Due to the custom nature of our products, returns are generally not accepted.
- Minor variations in handmade items are expected and not considered defects.
- Refunds/replacements are only available for items that arrive damaged or with a confirmed customization error made by us.
- We will replace items damaged in transit if notified within 7 days of delivery (photos required).
7. 🧑🎨 Intellectual Property
- All designs, artwork, and website content are the intellectual property of DecodenStudio.com or our licensors.
- Purchased artwork is for personal use only – commercial use requires written permission.
- You retain rights to any personal photos/text you provide.
8. 📵 User Conduct
You agree not to use DecodenStudio.com for:
- Commercial exploitation of our designs without written authorization
- Uploading content containing hate speech, nudity, or copyrighted material you don’t own
- Reverse engineering or copying our handmade techniques
- Any activity that disrupts site operations (e.g., automated scraping, site attacks)
9. 🚫 Disclaimer of Warranties & Limitation of Liability
- Handcrafted items may exhibit natural variations in texture, color, and finish – these are features, not defects
- We’re not liable for:
- Color discrepancies due to monitor/screen differences
- Fragility-related damages from improper handling post-delivery
- Consequential damages exceeding the product’s purchase price
10. ⚖️ Governing Law
Governed by California law (if US-based) or [Your Country]’s consumer protection laws
Disputes shall first attempt mediation through the [Local Arts & Crafts Association] before litigation
11. 🔄 Modifications to Terms
Material changes will be notified via email for active orders
Archived versions available upon request at legal@decodenstudio.com
12. 📩 Contact Information
For term-related inquiries, please contact us: